Case Study: Supporting Skyler Contracting Ltd with ISO 9001 & ISO 45001 Certification
Industry: Roofing and Waterproofing
Head Office: Rochester, Kent
Areas covered: ISO 9001 & ISO 45001
About Skyler
Skyler Contracting are roofing and waterproofing contractors based in North Kent, delivering specialist flat and pitched roofing. Established in 2013, the organisation has a strong commitment to safety, quality and technical excellence.
In 2025, Skyler partnered with Teamwork IMS to strengthen their compliance with industry and international best practice standards for quality and occupational health & safety through the development of an integrated management system aligned to ISO 9001 and ISO 45001.
As Skyler’s operations expanded, the leadership team recognised the need for a more structured, and scalable compliance framework to support long-term growth, consistency across the board, and customer assurance.
The Challenge
Skyler Contracting aimed to:
- Strengthen internal processes and governance
- Improve clarity around roles, responsibilities, and quality standards
- Enhance health and safety performance across all operational areas
- Meet legal, regulatory, and client‑driven compliance requirements
- Achieve UKAS accredited ISO 9001 and ISO 45001 certification within a defined timescale
They needed a consultancy partner who could provide hands-on guidance and design a system that was practical, effective, integrated and built for their industry’s demands.
Our Approach
Over a six-month period, we worked closely with Skyler Contracting to design, implement and embed a tailored Integrated (Quality and Health & Safety) Management System (IMS). Our work included:
1. Establishing a fully Integrated Management System
Development of a unified ISO 9001 and ISO 45001 management system that brings quality and safety together under one streamlined framework, reducing workload, increasing efficiency, and accelerating the path to certification.
2. Defining roles and responsibilities, policies & processes
Establishing clarity around roles, responsibilities and competencies, and the development of bespoke policies and procedures crafted to fit Skyler Contracting’s operational reality – not a generic, template-based system, but one designed to genuinely strengthen how the business works.
3. Enhancing risk & health and safety management
Refinement of risk assessments, emergency procedures and safe working controls to strengthen site level operations.
4. Legal, regulatory & ISO compliance
Focused independent internal reviews to ensure the IMS met all statutory, ISO and other quality and health and safety requirements.
5. Creating a sustainable, scalable foundation for growth
Development of a sustainable and scalable management framework that supports consistent daily operations and continual improvement, enabling the organisation to grow with confidence and adapt to future demands.
Skyler Contracting successfully completed their certification audits with ISOQAR in December 2025, demonstrating strong leadership commitment and effective system adoption.
The Outcomes
Following the certification process, Skyler Contracting now benefits from:
- Streamlined, efficient processes across departments
- Consistent quality and safety standards embedded throughout the organisation
- Improved team coordination and communication
- A strong competitive advantage in bidding for new work
Their integrated system now acts as a foundation for long term operational improvement and sustainable business growth.
Post Certification Partnership
Since achieving ISO certification, Skyler Contracting has continued to work with Teamwork IMS to support the ongoing maintenance and continual improvement of their management system.
As their retained IMS support partner, we now help with:
- Scheduled internal audits
- Document and process updates
- Ongoing legal and regulatory reviews
- Improvement action tracking
- Preparation for surveillance audits
- Continual development of quality and safety practices
This ongoing partnership ensures their ISO management system remains effective, compliant, and aligned to their evolving business needs.
Conclusion
Skyler Contracting’s successful certification journey demonstrates how a collaborative, hands on consultancy approach can strengthen operational performance and embed meaningful process improvements. Their continued partnership with Teamwork IMS reinforces a long-term commitment to quality, safety, and excellence.
If your organisation is looking to achieve or maintain UKAS accredited ISO 9001 or ISO 45001 certification, Teamwork IMS is ready to support you every step of the way.
