Protection of PII in the cloud

Want to protect your company from data privacy risks in a public cloud computing environment, meet compliance obligations and win new business? Our experienced ISO 27018 consultants can help.

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ISO 27018 is the international standard for protecting personally identifiable information (PII) in cloud storage. This is a code of practice for public cloud service providers aimed at enabling cloud service providers to adhere to best practices for handling personal data. Certification is currently issued as an addendum to ISO 27001.

With ISO 27018 certification, your organisation will be able to demonstrate to customers, investors, and stakeholders that you have systems and processes in place designed to safeguard data on the cloud and comply with aspects of data protection regulations such as GDPR.

Do you need assistance in achieving ISO 27018 certification?

Please contact us to see how our consultancy team can help


How ISO 27018 can make a difference to your organisation

Reassure Customers & Stakeholders

Build customer trust

A core requirement for engaging and building trust with customers to manage their personal information

Measurable results

Win more business

ISO 27018 Certification can be a key differentiator or a condition to supply, opening the doors to more opportunities and increased sales

Continual improvement

Complete framework

Provides a best-practice framework for ensuring the appropriate protection and management of personal information in the cloud 

Data Protection Training Services

Regulatory compliance

This international best-practice certification will demonstrate your compliance with recognised privacy regulations around the world.

Enhanced Certification

ISO/IEC 27018 is a privacy/cloud extension to ISO/IEC 27001 Information Security Management and ISO/IEC 27002 Security Controls.

Privacy risk management

Supports organisations in the effective identification and management of privacy, cloud and organisational risks

Our ISO 27018 certification lifecycle

Gap Analysis

Gap analysis

We compare your current processes against data protection and cloud security best practice

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We project manage your implementation, developing key documentation and providing consultancy support

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We liaise with the external ISO assessors to organise the assessment and support you through the certification process.

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Following certification, we help you to maintain and improve your system to ensure continued compliance

Managing your ISO

Why choose Teamwork IMS?

Experienced Professionals

Experienced Professionals

Since 2007, Teamwork has been solving compliance challenges for a huge range of organisations, from SMEs to large international corporates. Our team of professionals includes CISSP, PCI Security Standards Council QSA, MBCI, GDPR, IEMA, ESOS, NEBOSH and CMIOSH qualified consultants.

Multi-disciplinary team

Multi-disciplinary team

Our knowledge and experience across a broad base of management and technical Standards make us uniquely equipped to help organisations to develop a information security management system and integrate with existing management systems to achieve significant savings and efficiencies.

Part of your business

Part of your business

Our success has been firmly based on two key principles: the ability of Teamwork consultants to look beyond the standard in question and identify, define and align with the real business drivers of our customers, and our innate ability to become one with our customer’s own management teams.

Global credentials

Global credentials

We have developed and led UKAS-accredited ISO and other standards-based service improvement programmes for private and public-sector organisations across an international client base.

Have you considered multiple standards?

  • Save time and money by implementing standards in parallel 
  • Create an effective integrated management system and avoid duplication 
  • Become globally recognised for best practices with multiple standards
  • Add value to your business and strengthen your sales proposition
  • Gain a long-term compliance partner with our passionate consultants
  • Protect your business from threats by complying with all relevant standards

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Related Standards

ISO 27001

ISO 27001

Information Security Management System Certification (ISMS)



Data Protection and GDPR Consultancy

ISO 27017

ISO 27017

Information security certification for cloud service providers

ISO 27701

ISO 27701

Protect personal information with a Privacy Information Management System (PIMS).

Frequently asked questions

How long does it take to implement an ISO 27018 compliant management system?

The time it takes to implement an ISO 27018-compliant management system can vary depending on the size and complexity of your organisation, but it typically takes between 4 to 6 months. If you already hold UKAS accredited ISO 27001 certification, the process may be quicker. 

We already have high standards of data privacy and cloud security, why do we need ISO 27018 certification?

ISO 27018 provides a framework for protecting and managing the control and processing of personal information in the public cloud computing environment.. For organisations with existing high standards of information security, the effort required to achieve ISO 27018 may be relatively low and the benefits of having a systematic, benchmarked approach to managing personal information in the cloud will enhance protection from Cyber threats, meet regulatory compliance requirements, and possibly most significantly of all helps build customer trust by demonstrating a commitment to data security.

Can Teamwork IMS guarantee successful certification?

We have a 100% success rate guiding our clients through ISO 27018 certification, however, it’s important to note that the certification that we support you through is carried by an entirely independent, accredited certification body and by its nature is not something we can ever guarantee. We believe this gives you a level of compliance that is second to none.

How do you stay up to date with the latest ISO standards and best practices?

We stay up to date with the latest ISO standards and best practices by maintaining active involvement in industry associations and participating in ongoing training and education programs. We also regularly review updates and revisions to the standard to ensure our clients are always receiving the most current guidance and advice.

How do you help us prepare for ISO 27018 certification?

We can help you at every step of the way, firstly by conducting a gap analysis of your current information management practices, then by developing a customised implementation plan, providing training and support to your staff, and finally by helping you navigate the certification process.

Can Teamwork help with maintenance and continuous improvement after certification?

Yes absolutely. We can provide ongoing support to help you maintain compliance with the standard and continuously improve your service management system. This can include conducting regular internal audits, facilitating management reviews, providing training and guidance on process improvements, and helping you address areas where you are no longer meeting the standards and suggesting effective remedies.

We practice what we preach

For a consultancy team who routinely manage compliance programs for other organisations, progressing through our own certification process is always a valuable reminder of how the experience feels and we think that this contributes towards our efficient but sympathetic approach to consulting for others.

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