Fantastic Client Feedback!
Out of the blue, we received this fantastic communication!
Jo Thompson at one of our long-standing clients Flooid kindly took time out of her day to send us this, showing her appreciation of Teamwork IMS Consultant Lois O’Callaghan:
“Lois has been working with Flooid now for a couple of years and picked us up as a client when we were in a state of change in personnel, particularly with respect to our Information Security ownership. Lois has been a pillar of strength to myself and Dominic Mayes, our Cyber Security Officer and I know we would not have got as far as we are today with some of our BSI responsibilities if it wasn’t for her professionalism and more often her patience 😊 I realised just today, that we take this extra value add from Lois for granted as she feels just like a member of our team and therefore I thought it was only right that I call this out to you. Clearly, we pay for a service, but the extra value we receive from Lois is appreciated. As mentioned, she is professional, knowledgeable, patient and I feel a real asset to Teamwork IMS.”
Although Jo’s words vividly describe the approach which all of our Consultants take with our clients, it means a great deal to us to receive such unprompted and heart-felt feedback, so…
Thank you so much Jo, for sending this in to us – it made our day, and Lois’!